Greetings! We want to personally thank for shopping at Natasha Chef Incorporated. We truly appreciate your making a purchase with our company. Additionally, please note our Return and Exchange policy agreement below.

If you are not entirely satisfied with your purchase, please contact us and we will gladly assist you.

Returns and Exchanges

Our goal is to provide a memorable and quality experience to all our clients and to ensure you are completely satisfied with our products and services.

PRODUCT POLICY

Due to the nature of our products for sale, the deadline to return or exchange our products is 14 calendar days from the date you received it. To be eligible for a return or exchange, the item must be in its original packaging; unopened (unless damaged during shipping), unused, and in the same condition you received it. Please provide a copy of your purchase receipt when returning the item. Once we confirm that the item has been returned undamaged, we will issue a credit in the form of the original purchase. Shipping fees are waived for all product purchases $50.00 or over. Return shipping fees will be deducted from the refund for the items under $50.

SERVICE POLICY

All purchases for services and events are final. Termination of contracts for specialized services must be completed in accordance to the process and within the specified time frame provided in your contract. Failure to cancel or reschedule a booked service per your contracted agreement renders the client responsible for the full payment.

PLEASE NOTE: SOME RESTRICTIONS APPLY TO SELECT SERVICES/PRODUCTS. Please contact directly for specific details.

PRIVACY POLICY

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. Email marketing: With your permission, we may send you ema